380 Wellington Street

Tower B, 6th Floor
London, ON N6A 5B5

(519) 777-9207

24-Hour On-Call

Our Vision

At our company, we envision a future where everyone has access to optimal healthcare. We strive to create innovative solutions, both medical and non-medical, that allow our clients to easily and effectively meet their healthcare needs through a diverse range of services. Our goal is to be a leading provider of healthcare solutions that improve the well-being and quality of life for all individuals.

Our Mission

We strive to deliver the highest quality care and support to our clients, with the goal of improving their quality of life. We are committed to delivering exceptional service and support to help our clients achieve optimal health and well-being.

physiotherapist assisting patient with shoulder therapy
An elderly holding a tennis ball is being comforted

Our Values

Efficiency

We aspire to contribute to our client’s needs with exceptional service. Make every moment count!

Empathy

Our clients will receive care with kindness and outstanding service at every opportunity.

Compassion

It is our desire to be connected to our clients in a transparent way that is true and authentic. Providing Caregivers who Care!

Respect

Our client’s individualized care needs will be our priority in their health journey. Client to employee, respect is our foundation for quality support. 

Qualified, Committed Caregivers

We’re a team of high caliber, qualified, and most importantly compassionate professionals who are committed to providing optimum care to our clients. We’re the caregivers that you can count on! Our Team’s core values stem from the premier quality of service—creating everlasting moments. We’re dedicated to delivering excellence for our clients’ peace of mind, happiness, and enhanced quality of life. Our field staff  are self-directed and able to work with minimal supervision. Hayward Health’ specialized and dedicated support team is committed to providing care with respect and dignity, while maintaining your privacy and adhering to ethical standards.

our caregivers
  • Rigorously Screened
  • Certified staff–proof of qualifications and suitability
  • Verified good standing with registered College (CNO)
  • Background checked
  • CPR & First Aid Certified
  • Updated immunization records
  • Compassionate and Caring Team members
  • Reference Checked
  • WHMIS Accredited
  • IPAC Health & Safety Accredited

Our team

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Edigna Kusi Appiah - RN (EC), BScN, MN ACNP

Clinical Course Director, Registered Nurse Practitioner

Edigna has been working as an RN for the past 17 years at the Hospital for Sick Children and various hospitals within the city of Toronto such as Toronto General Hospital.

She has extensive experience in Paediatric and Adult Intensive Care (Critical Care nursing). She has worked in both Paediatrics and Adult Critical Care providing complex nursing care to high acuity patients in the various hospitals. She teaches Nurse Practitioner Students, Medical Students, Residents and Fellows from University of Toronto, McMaster University and York University in her Nurse Practitioner role at Southlake Regional Hospital as the Medical Lead in the Program while enjoying the clinical provision of care to patients and their families.

With Hayward Health’s Nurse Practitioner’s comprehensive nursing experience, teaching in clinical courses, paediatrics, health assessment, medical surgical and long term care and integrated practicum, our clients health assessments would be enriched with quality based knowledge to help in the health journey.

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Michael Bitel - R. Kin, CSEP-CEP

Registered Kinesiologist, Certified Clinical Exercise Physiologist

As a kinesiologist, Michael is a healthcare specialist specializing in prescribing exercise plans to help people rehabilitate and manage chronic illnesses and injuries.

He is an avid soccer player, personal trainer and a soccer coach who has worked with a wide range of youth, adult & geriatric populations in developing training and treatment programs.

As a Hayward Health Kinesiologist, he can make assessments of your physical ability and create individualized treatment plans that use exercise to treat disease and injury without the use of surgery and traditional medicine.

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Owura Boateng

Care Coordinator, Office Support Staff

Owura is our office support staff and care coordinator. He is currently studying Business Management and Organizational Studies at Western University.

His passion is helping your loved ones live their best life in the place they call home. His role is crucial in coordinating the care and bridging the gap between family and services.

Through extensive screening and vetting, Owura also has the responsibility of creating the perfect match. Reviewing the skills and qualifications of our staff and matching them to the individual that needs those specific requirements.

In his spare time he enjoys playing Varsity soccer at Western University and coaches soccer.  Over the years, he’s had a lot of experience training local youth at soccer camps.

Client Testimonials

"I am so grateful to have found Hayward Healthcare for my loved one's in-home care needs.

The caregivers they provided were not only skilled and professional, but also incredibly kind and compassionate. They went above and beyond to ensure that my loved one received the best possible care, and their presence brought such comfort and peace of mind to both of us.

Thank you to the entire team at Hayward Healthcare for your exceptional service and dedication to your clients."
Janice W.
“I have been a patient at Hayward Healthcare for the past few months and I cannot say enough good things about the services I have received.

The physiotherapists are all incredibly knowledgeable and skilled, and they have helped me to make significant progress in my recovery. They are also very caring and empathetic, and they truly care about their patients. I would highly recommend Hayward Healthcare to anyone in need of physiotherapy services

– you will not be disappointed!”
Oluwakemi A.
“I am an elderly individual with arthritis and have been receiving care from the nurse practitioners at Hayward Healthcare Inc. for several months now.

I cannot say enough good things about their services. They are always so sympathetic and nurturing, and they truly listen to my concerns and needs. They have helped me to manage my arthritis and have made a significant difference in my quality of life.

I highly recommend their nurse practitioners to anyone in need of healthcare services, especially those with chronic conditions like arthritis.”
Jonathan H.

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